Premium - Refund?

[Botman]

Hello,

I recently purchased the premium multisim from you guys which was $79.99 USD. However, due to unforeseen circumstances, would I be able to receive a refund?

For context: I am a student, and my professor supplied me with a code to use for this semester so that there's no need to purchase premium. Unfortunately, I just heard about this after I already purchased premium.

Please let me know. My account for the multisim is registered under [email removed]

Thanks,

 

Evan

 

[contact info removed]

 

Edited September 16 by artvvb
Removed personally identifying information

[artvvb]

Hey @Botman

Thanks for reaching out. I've passed your inquiry over to our software team.

Best,

Arthur

[brittespinosa]

Hi @Botman, 

 

We've issued a refund in our system, please note, it might take a few days for it to show up in your bank account. 

 

-Britt