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Calibration Error


SeanB

Question

Hi, 

 

I am getting that attached errors when trying to calibrate a USB-2416-4AO board. What are the potential causes for the calibration to fail?

 

 

CalError1.PNG

CalError2.PNG

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Hello @SeanB.

Please confirm that you have attempted to field calibrate your new USB-2416-4AO with the current version of InstaCal (6.74) several times but have been unsuccessful.  The device is factory calibrated before delivery.  An InstaCal calibration failure indicates a possible internal circuitry issue.  I will send you a private message to setup a warranty RMA.

Regards,

Fausto

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