MCC MeasurePoint

[joseariasc]

Good afternoon, I would like to know, why my MeasurePoint is frozen, I need to reboot, and works again. It's happen once a month.

Thanks.

[DAQman]

Do you have a DT8874 or DT9874, and what version of MeasurePoint are you running? Also, what is the approximate age of the hardware, and have you tried using another computer?

[joseariasc]

I am sorry for late.

I am using DT8874, with QuickDAQ Version 3.7.0.48 Standard Edition

I was installed on 2020 aproximately, and I am using another PC, we only power down and up device and it works.

 

Thanks.

[DAQman]

There is a special version of QuickDAQ for your device. Please uninstall QuickDAQ 3.7.0.48 and install the following version: https://files.digilent.com/#downloads/DTSoftware/MEASURpoint/Current_Release/64-bit/

[joseariasc]

Thank you, I will install it, and I will notice you.