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Found 3 results

  1. hello I have purchased the fft portion of the QuickDAQ, but there is only one screen (the time domain) shown I could not see the spectrum screen. please help on how to bring both screens up. also the initial set up for the accelerometer and data translation "DT9837" would require steps of setting up? Thanks..
  2. I am reaching out to you about the Data Translations QuickDAQ from the DT9836 series. My company is using this DAQ connected to a PC on multiple of our machines. We are also using custom developed software that interfaces with the DAQ via the DTOpenLayers software libraries. We have found when we upgrade our PCs from Windows 7 to Windows 10 our DAQs starts to crash and show "DAQ Driver Runtime Error... This error is generated by the device if a USB bus or hardware problem occurs". This error will occur intermittently and halt our production. We have found temporary solutions such as changing the DAQ connection from a USB 3.0 to a USB 2.0 and placing our PC under Application Control. I'm hoping to get help with understanding why our DAQ is showing this runtime error and how we could resolve the issue. Unsure if this is a driver issue, Windows compatibility issue, or an antivirus issue.
  3. Posted on behalf of a customer. Hello, We recently purchased a DT9857E-16 module and downloaded the Data Translation OMNI software's installation files onto our Windows 10 system. Included in the OMNI installation was QuickDAQ. https://www.mccdaq.com/Products/Data-Acquisition-Software/QuickDAQ During the QuickDAQ installation, a message window appeared with an option to 'Enter License'. I did not receive a software license key with my order. Do I need one? Thank you.
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