[Error Connecting to The Digilent Agent. Please Make sure The Digilent Agent Is Running.]

I have to run on Windows 8 compatibility mode. All 3 machine running on Windows 10 version 1709.

Thanks.

[Error Connecting to The Digilent Agent. Please Make sure The Digilent Agent Is Running.]

I managed to resolved the issue but i would strongly suggest that Digilent make a proper documentation and setup instructions to all users to avoid them from wasting days just to get it working. It is very unproductive. 

finally i found that it has to be run at COMPATIBILITY MODE. 

Anyway, thank you for helping me to solve the problem.

[Error Connecting to The Digilent Agent. Please Make sure The Digilent Agent Is Running.]

13 hours ago, Kristoff said:

Hey,

The 3rd image you posted shows the error message you get when WaveForms Live cannot connect to the Agent.

The 4th image shows what you should see when you are able to connect to the agent.  The COM ports listed in the drop down are returned from the Agent, so this means that at least some communication is working.

• Do you frequently see the error message in the 3rd image? (Most of the time picture 3, Picture 4 sometimes if I uninstall digilent Agent & reinstall I may achieve this sometimes)
• Can you confirm that COM 4 is the correct COM port?  You can check by opening Windows Device Manager and expanding the Ports section, then connect and disconnect the OpenScope MZ to see what COM port it shows up as. (the COM port is correct)
• Do you have administer privileges on your computer?  You could try closing the Digilent Agent (right click on the system tray icon and choose 'Exit') and the running it as Admin (Right click the Digilent Agent icon in the start menu and choose Run As Admin) (Yes I have run the app as Admin)

-Kristoff

 

Hi Kristoff, I please refer to my respond in the quoted text.

Thanks,

[Error Connecting to The Digilent Agent. Please Make sure The Digilent Agent Is Running.]

9 hours ago, Kristoff said:

Hey,

What browser are you using? Can you try using Chrome?

Can you also try navigating to the http://localhost:42135 in both your default browser and chrome and let us know what happens.

Thanks!

-Kristoff

 

Hi Kristoff, I tried both Chrome & Edge. All not working with same outcome. Any idea? I need to know if the board is OK because I got it from element14 & i have a window period to return & exchange.

[Error Connecting to The Digilent Agent. Please Make sure The Digilent Agent Is Running.]

• Hi, i just received my OpenScope today from element14. 

Once setup and installed Waveforms Live Agent on my Windows 10 laptop and I can't add my device. 

I went through the forum and non of the recommendations worked.

Please advise.