Hi @JColvin,
We are facing a similar issue with a VCU118 board, where we are unable to detect the chain (tried every method as mentioned in https://support.xilinx.com/s/question/0D52E00006iHpSGSA0/vcu118-no-device-detected-on-target?language=en_US but no luck), this is the error we are getting in Vivado (tried with other versions of Vivado as well like 2022.1)
Is this the same issue discussed in this thread? We observed exact same error when we tried to detect the FPGA device through Micro USB, Xilinx PLATFORM CABLE USB II and Digilent Platform cable (jtag hs2). I couldn't find any solution in Xilinx Forum, appreciate any suggestions/support. Thanks in advance.
Kiran