DAV

Hello Fausto, We have tried everything you sent us, but nothing seems to work, we cannot get any answer from the two devices. We also tried different software that finds IP Addresses on the network, to no avail. Would it be possible to talk to someone on the phone? Otherwise, should we return these devices to the vendor or to you? Thanks and best regards,

The E-TC is not on a DHCP network, we check the ENET tab and it doesn't show up and we have tried the reset button many times, but still nothing. Thanks.

Hello, About 2 months ago we bought one E-TC daq device and it works great, we installed the mccdaq software with InstaCal 6.74 and managed to configure it no problem, we also installed the Universal Library for Windows and managed to do our own programming in VB .Net and it works well. Recently, we purchased 2 new devices, but we cannot get InstaCal to see them, we ping the default IP address 192.168.0.101 and there is no response. Could you please help us with any suggestions? We use InstaCal v6.74 and it works fine with the first device that we bought. Thank you so much and best regards,