peter_a

Hi @attila, here is the error I received after disabling the 'Reconnect' setting. Again please note that I'm using the same USB cable as the other unit that is working properly so I don't think the cable is at fault here. Communication with the device failed. Please check the USB cable connection. For further troubleshooting consult the Help. Communication with the Device failed 3080 DstmTransfer failed ERC: 3076 Analog In DDR failed3 117440528 262144 FDwfAnalogInStatus

Hi attila, I also tried using 2ndunit that was already in our office (its also an ADP3450) and its not having any issues. I am using the same pc, power cables, and usb cables that I used with the 1st unit. This 2nd unit also underwent a firmware update when it was connected to Waveforms

Hi @attila, I uninstalled my current waveform app and installed v3.22.24 but I'm getting this error after the device has been connected for some time:

Received a new ADP3450 yesterday. After plugging it in and connecting to Waveforms for the first time, the device firmware was updated. After that. I tried using the Scope function. It worked for about 5 mins before the device becomes disconnected and I get this error message: Device config id miss match. 2 31 Device config version miss match. 38 63491 PLL not locked 0x51 Device configuration failed (WaveGen reset read). Device:ADP3X50 rev:204 cfg:2 WF:3.22.2 FDwfDeviceOpenEx Upon power cycle, the behavior is repeated What can be done to fix this?