Milo Kim
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Posts posted by Milo Kim
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On 5/14/2024 at 10:37 PM, JRys said:
I'm sorry, but I can't reproduce the problem based on your information.
Hello JRys
If so, What information you need to solve the problem?
Regards,
Milo
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Hello JRys
The customer has already check Bin, DSC files but there was an error
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Hello JRys
I am sorry but there is a typo
The customer is using OMB-DAQ-56 not 2416 series
Regards,
Milo
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Hello All
There is a customer who has OMB-DAQ-2416 which is vendor product with TracerDAQ PRO program
Today, he sent some photos, Could you please let me know what he has to check?
Regards,
Milo
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Dear All, We OMEGA sales OM-WEB-TEMP and I think it's origin is you Digilent company ; https://www.omega.com/en-us/data-acquisition/data-acquisition-modules/om-web-temp-series/p/OM-WEB-TEMP
1. He wants to get Temperature value of OM-WEB-TEMP via TCP/IP, please let me know how to do TCP IP
2. he needs API for OM-WEB-TEMP, Could you please send via my email?
Regards,
Milo
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Hello Fausto
Finally, Due to your help and dedication, A customer is able to check Examples, I appreciate you
In the mean time, His questions won't stop.
He wants to get Temperature value of OM-WEB-TEMP via TCP/IP and he needs API for OM-WEB-TEMP
Regards,
Milo
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Hello Fausto
I am sorry but there is a last request
Even though the customer installed what you suggest, he cannot find out the Library via 'C:\Users\Public\Documents\Measurement Computing\DAQ' folder.
Could you please send the Library via email ; lakers81@naver.com and mkim@omega.com?
I apologize you
Regards,
Milo
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Hello Fausto
Thank you for kind update.
I would like to ask you have OM-WEB-TEMP's Libray for visual studio
Regards,
Milo
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Dear All, We OMEGA sales OM-WEB-TEMP and I think it's origin is you Digilent company ; https://www.omega.com/en-us/data-acquisition/data-acquisition-modules/om-web-temp-series/p/OM-WEB-TEMP
My resale product manager suggest me to contact you via this page if i have trouble running OM-WEB-TEMP.
One of my customers sent a photo today.
Even though he did enter correct 6 digit S/N, there is a error message ; 'Connecting to device,,,,not able to check local name'
I already confirmed that the serial number of his unit is 71C27F07
1. Could you please let me know what he has to check?
2. Would it be possible for you to join conference call meeting to teach my customer?
3. Can I ask your email address to contact you directly to get help promptly?
Regards,
Milo
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Hello Fausto
A customer who has OM-WEB-TEMP wants to join conference call to get your help.
Could you please let me know your email address to contact you promptly ?
Regards,
Milo
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Hello!
1. The customer's unit is new product which is never used before.
2. Serial number is 71C27F07
Regards,
Milo
2/.
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Hello Fausto
Even though the customers entered webdaq-xxxxxx, where xxxxxx is on the label, he is not able to connect.
I would like to ask there are other things i have to check
Regards,
Milo
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Dear All
I work from OMEGA Engineering which sales OM-WEB-TEMP data measurement module
In the mean time, One of my customers is asking some questions but it is too technical for me to answer.
1. Question 1 ( 1 screen shot is attached )
When he follows [WebDAQ_REST_API_Examplesà CSharp -> ReadData -> ReadData.sln], what he has to enter on the black [webdaq-xxxxxx.local] ?
2. Question 2
Do you have API for C ++?
Regards,
Milo
Question for TracerDAQ PRO
in Test and Measurement
Posted
Dear All
Because I am not familiar with this software, I attach all screenshot I received from my customer
Could you please kindly what my customer has to check to solve this issue ?
Regards,
Milo