Nickshoe101

The solution for me after working with Fausto was to download and install the latest version of the TracerDAQ software. After installing it, I was able to run the application with no issues.

The only proof of purchase that we have is our original purchase order with a confirmation number of the license we purchased in 2012. Would the confirmation number work for you?

Thanks for the quick response. We are using Windows 10 20H2 on our new systems. We are using v 6.73 for instacal and 2.3.0.0 for tracerdaq. The initial system was also using 20H2.

I am trying to set up two USB 5201 devices to work with Tracerdaq pro. When I select the 5201 device under the Daq hardware settings, the application completely crashes. I have installed pretty much all of the available software downloads from the measurement computing site and nothing seems to be working. When I look at the application logs in event viewer, it seems like a .dll file is being referenced that is causing the application to crash. I originally had this working on a computer but once I tried to get it to work on a new computer, it is now crashing the application on both PC's. So I am not sure if it is the boards at this point or a driver that is not working properly. Any help would be appreciated with this.