[Warranty and replacement for Analog Discovery 2 device]

Hello @JColvin 

i tried your steps, it still doesn’t work. What would be the process to order a replacement kit? 

[Warranty and replacement for Analog Discovery 2 device]

Hi,

I have an Analog Discovery 2 that does not have any power LEDs when plugged in and the computer does not appear to detect it. I have tried a number of USB cables that I know are good and tried connecting it to 2 other computers, but I don’t see the device turn on, I even tried the DC adapter to power it on but that doesn’t turn it on and nothing shows up in Windows Device Manager either.

Date of Purchase: June 3, 2022

Seller: Digilent on Amazon

Purchase Order/ Web order Number: 111-8413404-1057067

 

Attaching the receipt of the purchase.

ad order.pdf