Gordo

I tried to send an email to support.digilent @ ni.com and received an error, bad address. Can you please confirm the address. thanks

any update on this posting?

BTW, I am using a laptop and opening the device manager, there are some listings in DM under USB but the last item that is highlighted in your post is not present.

Understand there is no power light or active or any light what so ever on the device. Bad decision!! Not sure where I ordered it so not sure, if it is bad, how I will deal with that.

Windows 10 home 64b When I plug the device into a computer, nothing! No sound, no nothing changes on the screen. Have tried more than one computer, port, cable.

As listed in the Title.... New Analog Discovery 2 NOT recognized by the Waveforms software. Never have used the AD2 BC I could never get it to, maybe power UP. Is there any power LEDs that indicate it has power? None are illuminated. I have already spent quit a bit of time with this device and am getting no where. I mean the company set my expectations and with the company not seeming to be a small "mom and pop shop", what I expected was that I could load/install the software, plug in the USB, and away I would go. Not so, not even close. So it could be that the AD2 is defective..... Maybe there is a driver that is missing..... maybe the company that designed the device could just maybe provide support other than taking your money and leaving all issue up to the customer to spend their time and effort to try and solve. I dont know, I am "old school and just want to get this thing to work so that I can eval it and its potential for upcoming educational commitments that have. Is this a problem that can be solved rather quickly? Otherwise I will need to find a replacement product. Not sure what the turn around is but I need to move to my next task and will periodically look for response. TIA, I hope this can be solved quickly. Your marketing/sales collateral (if in deed you are an employee of this company and not outsourced) is great but if the product is not workable it is of no value.

I purchased an Analog Discovery 2 numerous months ago and have been v busy and just now getting to it. Windows machine, installed the newest waveforms but the actual HW device is not recognized. The window "Waveforms No Device Detected OK Retry" . Any help will be appreciated. Thanks