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ChrisS

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  1. Hi @Fausto, Thank you for your quick reply. To answer your questions: -We are using TracerDAQ program -We have not attempted to reproduce the issue, as a loss of signal would effect the quality verification of our product in our process ovens -This is relativley new USB-TC, being the second use of the device. -SN is HE2046229 -We are using Windows 10 -Our USB-TC is plugged directly into the Surface Pro Tablet that we are using to record data. Also the uncommanded data stop occurred about 12 hours after the temperature tracking began Best, Chris
  2. Oh great. The serial number is HE2046229
  3. Hi all, I have a USB-TC that stopped recording data uncommanded. The last entry recorded states that the log stopped and Data stopped. I wanted to know what are the parameters that can cause the device to trigger these events.
  4. Hi All, I just received in a replacement USB-TC ordered through Diligent, and there is no paperwork for calibration. I know that MC does preform calibrations that are valid for one year. I wanted to see if newly received units are calibrated as well. Thanks for any help on the issue.
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