Hi @Fausto,
Thank you for your quick reply. To answer your questions:
-We are using TracerDAQ program
-We have not attempted to reproduce the issue, as a loss of signal would effect the quality verification of our product in our process ovens
-This is relativley new USB-TC, being the second use of the device.
-SN is HE2046229
-We are using Windows 10
-Our USB-TC is plugged directly into the Surface Pro Tablet that we are using to record data.
Also the uncommanded data stop occurred about 12 hours after the temperature tracking began
Best,
Chris