AndyC

After downloading InstaCal again and confirming it was the 6.73 version of InstaCal, it was able to detect and configure our PCIe-DIO24 cards in both the new Dell and IBM using Windows 10 and Windows 11. Thank you John for your assistance. Andy

I will download 6.73 again. Thanks.

Hi John Thank you for the response and information. We will try your suggestions on the Dell and IBM. I am pretty sure the P520 is only two years old as we are checking only newer PCs for our application. Since you are with MCC could you check one thing I forgot to mention in my original post. After I download InstaCal 6.73 from MCC and I extract and installed the software, it says version 6.72 in the help about. Could you confirm that this is really version 6.73? The date on the downloaded zip file is 6/8/2022 Thank you, Andy

I am validating new computers (Dell Precision 5820 and IBM ThinkStation P520) with our existing PCIe-DIO24 cards and InstaCal version 6.10 (our original) and the new 6.73 but I seem to be having no luck with either InstaCal autodetecting the card in either of these PCs. I have done all the basics like disabling antivirus and disabling power management. I have tried many advanced BIOS settings changes in an effort to ensure compatibility like forcing the card to Gen1 speed and disabling link power management, but nothing seems to make a difference. I have tried changing the logic level switch on the DIO24 but it does not make a difference either. InstaCal launches, you can see what looks like an attempt at detection, but the PC Board list CB.CFG remains blank. When I use our older Dell and IBM PCs they have no issue with the same PCIe-DIO24 and InstaCal 6.10 or 6.73 as the autodetect works every time. Windows 10 and 11 Device manager sees the PCIe-DIO24 card and enumerates without issue. Any ideas or suggestions for the PCIe-DIO24 and InstaCal on a newer PC would be great! Thank you.