jrobparsons

Hmm... I'm not seeing an 'Advanced' tab.

The 32-bit version (digilent.waveforms_v3.18.1_32bit.exe) successfully detected the AD2. It is some sort of device detection timing issue. I noticed that I had the AD2 plugged into a USB port during the 32-bit install. The final step in completing the install asks if you want to run the application. This time I let the installer run the application. The AD2 was detected immediately. Hmm... Should the AD2 be plugged in before starting WaveForms? I shutdown the 32-bit version. Unplugged the AD2. Started WaveForms. AD2 not detected. Plugged in the AD2. Still not detected. Hit 'Retry' on the pop-up 6 to 10 times. AD2 finally detected. Shutdown WaveForms. AD2 still plugged in. Started WaveForms. AD2 detected immediately. I uninstalled the 32-bit version then installed the 64-bit version. The startup behavior of the 64-bit version was the same as the 32-bit version. So... For me and my computing environment, it appears that before I start WaveForms, I should have the AD2 plugged into a USB port. If I miss that step, I should just hit the 'Retry' button on the 'No device detected' pop-up repeatedly until the AD2 is detected.

Learned a few more things today about getting the AD2 connected to my Windows 10 64-bit laptop. I uninstalled 3.18.1 (digilent.waveforms_v3.18.1_64bit.exe) and installed 3.18.18 beta (digilent.waveforms_beta_v3.18.18_64bit.exe). No change in results. Device still not detected. When the AD2 is connected to the USB port, it becomes associated with both, 1) 'USB Serial Port (COM5)', 2) 'USB Serial Converter'. The 'usbview' utility I downloaded via the FTDI website indicates that AD2 is connected to the 'USB Serial Converter'. I will try the installing the 32-bit WaveForms today.

I am having similar problem on my Windows 10 laptop. See attached screenshots. The AD2 is being detected as 'USB Serial Port (COM5)' but WaveForms reports 'No device detected'. I click 'OK' and 'Device Manager' pops up. I click on 'My device is not listed' then select 'Find Devices' and WaveForms reports 'FTDI library loading failed Reinstall driver or Adept Runtime software.' I did an uninstall then install but problem persists. I did this several times. I disabled virtualization in the BIOS and disabled Hyper-V under Windows Features (based on comments from other posts) then uninstalled and installed but problem persists. I have another laptop running Windows 7. WaveForms detects the AD2 with no problems. All WaveForms functions work with no problems. That tells me that my USB cable to the AD2 is good and the AD2 hardware is good. See attached screenshots from my Windows 10 laptop. The system information for both my Windows 10 and Windows 7 laptops is also attached. system-information-dell-5577 (windows 10).txt system-information-dell-1340 (windows 7).txt